RETURNS &
EXCHANGES
Start with client services
Return and exchange eligibility depends on the item, its condition, and whether it was custom or made to order. Contact Araceli Designs before sending any item back.
Custom pieces
Custom, altered, and made-to-order pieces are created to client specifications and may not be eligible for return or exchange. Any applicable terms are confirmed during the design process.
Request assistance
Email info@araceli-designs.com with the order number and reason for the request. Client services will reply with the applicable options and instructions.